I ordered a Hex GS911 from this website, because the website stated the product was in stock. 4 days after I placed my order, I called parts department to ask why I had not received tracking info for my order. I was told the item had been on back order and would not be in their hands for 7-10 days. Then it would be shipped to me.
I ordered my item on 11/4 and didn’t get it until 11/18. The GS911 is available and in stock at multiple dealers in the US.
This is the 2nd time when trying to order from Sierra BMW, where the item was shown in stock on their website , when the item was actually out of stock.
If you need something on time, you better confirm availability before ordering from their website!