I’m pretty tech savvy but this is not a device that you can simply plug in and use. once you learn how to use it, it’s simple. After I figured out how to use it, it would not allow me to change the service date. I had to pull out my old laptop and connect the GS911 so I could update the firmware/software. After I did that, it worked.
I plan to always own a BMW motorcycle so I will eventually recoup the $400 investment I made buying this.